Ayukbet Terms & Conditions – Malaysia Platform Guidelines

1. Member Eligibility

The ayukbet platform is strictly limited to individuals who meet the following requirements, with no exceptions:

• You must be 18 years of age or older at the time of registration. Ayukbet does not permit participation by underage individuals in any form and reserves the right to request age verification at any time.
• You must be a Malaysian citizen or a valid permanent resident physically located in Malaysia at the time of using the platform.
• You are not currently listed on any prohibition or restriction list issued by any relevant authority.
• You are not registering on behalf of a third party, company, or any other entity. Each account is for personal use only.

2. Registration & Account Verification

Each player is only permitted to have one (1) ayukbet account. Registering more than one account using the same name, phone number, IP address, or payment method is strictly prohibited and may result in all associated accounts being frozen.

• Information provided during registration — including full name, identification number, phone number, and email address — must be accurate and truthful.
• Ayukbet reserves the right to request identity verification documents (KYC) at any time, particularly before processing withdrawals that exceed RM500.
• You are responsible for ensuring your account information remains up to date. If your phone number or email address changes, please notify our support team promptly.
• Your account password is your sole responsibility. Do not share it with anyone, including family members.

3. Deposits & Withdrawals

All financial transactions on ayukbet are processed in Malaysian Ringgit (MYR). The following payment methods are accepted:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay
• Online Banking (FPX): Maybank2u, CIMB Clicks, RHB Now, Public Bank, Hong Leong Connect
• Direct Transfer: DuitNow, Instant Bank Transfer

Deposit Limit:

• Minimum deposit: RM20 per transaction
• Maximum deposit: RM10,000 per transaction (subject to individual bank limits)

Withdrawal Limit:

• Minimum withdrawal: RM50 per request
• Maximum withdrawal: RM20,000 per day
• Processing time: 1–24 hours (business days)

Ayukbet does not charge any processing fees for deposits or withdrawals. However, your bank or eWallet provider may impose their own charges, which are beyond our control.

4. Bonuses & Promotions

All bonuses and promotions offered by ayukbet — including the welcome bonus of up to RM500 — are subject to the following terms:

• Wagering Requirement (Rollover): Every credited bonus carries a wagering requirement that must be met before a withdrawal can be made. The standard wagering requirement is between 5x and 20x depending on the bonus type.
• Bonuses may only be claimed by eligible members and cannot be transferred or directly converted to cash.
• Each promotion has a validity period clearly stated on its respective promotions page. Expired bonuses will be automatically forfeited.
• Each member is eligible to claim a particular bonus only once, unless otherwise stated in the relevant promotion's terms.
• Ayukbet reserves the right to withdraw or modify any promotion without prior notice if there is evidence of abuse or fraud.
• Games excluded from rollover calculations will be specified in their respective bonus terms. Generally, bets placed on slots contribute 100%, while table games may contribute at a different rate.

5. Game Rules

All games available on the ayukbet platform — including slots, Live Casino, roulette, table games, and Sports Betting — are operated in accordance with industry-standard rules:

• All games use a certified Random Number Generator (RNG) to ensure fair and tamper-proof outcomes.
• Finalised game results cannot be disputed or reversed unless a verifiable technical error has occurred.
• In the event of a technical interruption during a gaming session, ayukbet will make its determination based on server records, which shall be considered final.
• Bets placed during known system outages or technical issues may be voided and the amount returned to your account.
• For live Sports Betting, the odds displayed at the time your bet is placed are the odds that apply — even if the odds change afterwards.

6. Account Security

You are fully responsible for the security of your ayukbet account. The following security measures are mandatory:

• Use a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not log in to your ayukbet account over a public WiFi network without adequate VPN protection.
• Log out of your account after each session, especially when using a shared device.
• Notify our support team immediately if you suspect your account has been accessed without your authorisation.

Ayukbet will not be held liable for any losses arising from your own negligence in safeguarding your login credentials.

7. Prohibited Conduct

The following actions are strictly prohibited and may result in immediate account termination without any refund:

• Multiple account ownership — registering more than one account, whether in your own name or another person's.
• Payment fraud — using unauthorised credit or debit cards, accessing another person's bank account without permission, or filing unjustified chargebacks.
• Bonus abuse — creating fictitious accounts solely to claim bonuses, or colluding with other players to manipulate bonus requirements.
• Money laundering — using the ayukbet platform as a channel to transfer or conceal illicit funds.
• Use of unauthorised software — using automated bots, hacking software, or any third-party tools designed to gain an unfair advantage.
• Threats or harassment — threatening, harassing, or causing offence to our staff or other players.

8. Betting & Winning Limits

Ayukbet sets betting limits for each game type to ensure a fair and sustainable gaming experience for all members:

• The minimum and maximum bet limits for each game are stated within the respective game interface.
• The maximum winnings for a single slots session is RM50,000. Winnings exceeding this limit will be processed in instalments in accordance with the daily withdrawal schedule.
• For Sports Betting, the maximum payout per single betting ticket is RM30,000.
• Ayukbet reserves the right to void any bet accepted in error at odds that are clearly incorrect due to technical or human error.

9. Account Termination & Closure

An ayukbet account may be terminated under two circumstances:

A. Voluntary Closure by Member

• You may request to close your account at any time by contacting our support team via live chat.
• Before the account is closed, all eligible balances (once rollover requirements have been met) will be returned to you.
• Account closure requests are typically processed within 3–5 business days.

B. Termination by Ayukbet

• Ayukbet reserves the right to suspend or terminate the account of any member who violates these Terms & Conditions without prior notice.
• In proven cases of fraud, all balances in the relevant account — including the original deposit and any winnings — may be forfeited.
• Accounts that have been inactive for more than 12 consecutive months may be subject to a maintenance fee of RM10 per month until the balance reaches zero or the account is reactivated.

10. Liability Limits

To the extent permitted by applicable Malaysian law, ayukbet shall not be liable for:

• Any financial losses incurred as a result of legitimate game outcomes.
• Service disruptions caused by circumstances beyond our control, including natural disasters, internet infrastructure failures, or actions taken by authorities.
• Losses arising from your own negligence in maintaining account security.
• Any indirect, incidental, or consequential damages arising from the use of the ayukbet platform.

In all circumstances, ayukbet's maximum liability to any member is limited to the net deposit amount made by that member in the 30 days preceding the claim.

11. Changes to Terms & Conditions

Ayukbet reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being published on this page.

• It is your responsibility to review this page periodically to ensure you remain compliant with the latest version of the Terms & Conditions.
• Continued use of the ayukbet platform following any changes constitutes your acceptance of the updated terms.
• For significant changes, ayukbet will endeavour to notify members via email or in-platform notification.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the ayukbet team through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the bottom corner of the platform.
• Email: support@ayukbet.ws — response within 24 hours.

Our Malay-speaking support team is on hand to assist you with any questions about your account, payments, or game rules.